Privacy Statement – eks-salzburg.at

20/07/2018

Responsibility for Data Protection

The Controller under data protection law (Art. 4 (7) General Data Protection Regulation or “GDPR”) responsible for data processing in connection with the use of the www.eks-salzburg.at website is EKS Handelsgesellschaft m.b.H.& Co. KG (hereinafter also referred to as “EKS” or “we”). You will find our contact details at the end of this Statement.

In technical terms, EKS commissions a Processor (Art. 4 (8) GDPR), SPAR Business Services GmbH. If we use additional commissioned processors in connection with individual data processing operations, their respective details are referenced in the following text.

Description of Processing Operations

During use of the website, personal data may be processed in various ways. We will inform you about this in more detail below:

Contact requests by e-mail or by phone (“Customer Service Management”)

Purpose

If you contact us by e-mail or telephone, we will collect and process your name, your contact details, details of the issue you are contacting us about and, if applicable, any data you provide to us in documents you upload with or attach to the request. The purpose of the data processing is to respond to your contact request (“Customer Service Management”).

Legal basis

The data is processed for the implementation of (pre-)contractual measures (Art. 6 (1) (b) GDPR) or on the basis of EKS's legitimate interest in communicating with website users (Art. 6 (1) (f) GDPR).

Storage / erasure

EKS will erase or anonymise your personal data as soon as they are no longer required for the purposes for which they were collected and processed, and unless other legal obligations stipulate further storage. Proof and retention obligations derive in particular from provisions of corporate, stock corporation, tax and money-laundering legislation. In addition, EKS retains personal data necessary for any assertion, exercise or defence of legal claims and for enforcement thereof in official or judicial proceedings. In such cases, data will be retained until the relevant limitation periods have expired or until the legally binding conclusion of the proceedings.

1.     Cookies Definition of  cookies

Cookies are small text files that are stored by your browser. These are downloaded by your browser the first time you visit our web pages. When you access these web pages again using the same device or browser, the cookie and the information stored within it will either be sent back to the website that created them (first-party cookie) or sent to another website to which the cookie belongs (third-party cookie). In this way, the browser accessing the website can be recognised and this status used to change how content is displayed. For example, cookies remember your preferences, tell you how you use a page, and customise the display of certain content.

Functional cookies

We use cookies to communicate messages and to provide the services you desire.  Data processing operations resulting from the use of cookies are based on our legitimate interest in providing a fully functioning website and the services you desire (Art. 6 (1) (f) GDPR and Section 96 (3) of the Telecommunications Act [German acronym: TKG]).

Other cookies

General

We also use the following cookies on the basis of your consent, where you have given it (Art. 6 (1) (a) GDPR and Section 96 (3) TKG).  These are not essential for use of the website, but they still perform important tasks. Without these cookies, certain features designed for easy and convenient navigation of our web pages will no longer be available. Any settings you have entered will not be saved and will therefore need to be queried again on each page. We will also no longer be able to provide you with personalised content.

Use of first-party cookies requiring consent on this website

Cookies that are not essential for use of the website still perform important tasks. Without these cookies, certain features designed for easy and convenient navigation of our websites will no longer be available. Any settings you have entered will not be saved and will therefore need to be queried again on each page. We will also no longer be able to provide you with personalised content.

As well as its own content, SPAR has integrated third-party content at www.spar.at. When you visit the SPAR website, these third-party providers set cookies informing them, for example, that you have accessed the relevant content on a SPAR website. For more information on their use of cookies, please visit the third-party websites, e.g. Google.

Adobe Analytics

Adobe Analytics, a web analytics service from Adobe Systems Software Ireland Limited (“Adobe”) is also used on this website. Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. If the information created by the cookie is transferred through use of the website to an Adobe server, the settings ensure that the IP address is anonymised prior to geolocation and replaced by a generic IP address before being stored.  Adobe will use this information on behalf of the operator of this website for the purpose of evaluating the use of the website by the user, to compile reports on website activity, and to provide other services relating to website and internet usage to the website operator. Your browser’s IP address transferred via Adobe Analytics will not be combined with other Google data. You can prevent the storage of cookies by using an appropriate setting in your browser software.  However, please note that if you do this, you may not be able to use all the features of this website to their full extent. You can also prevent Adobe from collecting and processing the data gathered by the cookie and relating to your use of the website (including your IP address) by downloading and installing the browser plugin at the following link: http://www.adobe.com/de/privacy/opt-out.html.

Storage / erasure

We store performance measurement data for a period of 26 months, after which they are erased.

Your cookie settings on this website

If you would like to restrict or completely block cookies, you can change your browser settings. Cookies that have already been stored may be deleted at any time. If cookies are disabled for our website, it may no longer be possible to make full use of all features of the website.

You can find the process for managing and deleting cookies in your browser’s help function.  You can find more detailed information about this process at the following links:

Internet Explorer:

http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Firefox:

https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome:

http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Safari:

https://support.apple.com/

Opera:

http://help.opera.com/Windows/10.20/de/cookies.html

You can disable non-functional first- and third-party cookies in your browser.

1.   Accessing the website

Purpose

When you use our website, we collect the data sent by your bowser to our servers, including the following:

·       IP address

·       Date and time of access

·       Time zone difference from Greenwich Mean Time (GMT)

·       Content of the request (specific page)

·       Access status/HTTP status code

·       The volume of data transferred

·       The website from which the request was made

·       Browser

·       Operating system and its user interface

·       Language and version of the browser software.

The data are collected and processed for the purpose of displaying the website to the user.

Legal basis

The legal basis for processing this data is Art. 6 (1) (f) GDPR. The data processing is technically necessary for the purpose of displaying the website to you and ensuring its stability and security.

Storage / erasure

We store performance measurement data for a period of 26 months, after which they are erased. 

Legal remedies

You have a right of access (Art. 15 GDPR), a right of rectification (Art. 16 GDPR), a right of erasure (Art. 17 GDPR), a right to restrict processing (from 25/05/2018, Art. 18 GDPR), a right of data portability (from 25/05/2018, Art. 20 GDPR) and a right to object (Art. 21 GDPR). To exercise the rights listed above, please contact EKS.

Where data processing is based on your consent, you may withdraw that consent at any time. The withdrawal of your consent shall not affect the lawfulness of processing carried out based on consent before its withdrawal. Please click on the unsubscribe link in each newsletter, or contact EKS (see below for contact details).

If you believe that the processing of personal data concerning you breaches the GDPR, please do not hesitate to share your concerns with us (see below for contact details). From 25/05/2018 you shall also have the right in such cases to lodge a complaint with a data protection authority.

Contact

You can contact EKS Handelsgesellschaft m.b.H. & Co. KG using the following contact details:

·       By telephone: +43 662/4470 22711

·       By post: Europastrasse 3, Postfach 29, 5015 Salzburg